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ShotRx

ShotRx Support

We're here to help. Reach out anytime.

Contact us

Email is the fastest way to reach us. We typically reply within 24 hours.

founders@metriview.info

Frequently asked questions

What is ShotRx?

ShotRx reads numbers off your launch monitor photo and gives you a plain-English diagnosis plus drills to practice. It works with any simulator screen that shows launch data.

How do I cancel my subscription?

Open the Settings app on your iPhone → tap your name at the top → Subscriptions → ShotRx → Cancel Subscription. The cancellation takes effect at the end of the current billing period.

How do I request a refund?

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, find your ShotRx purchase, and choose “Request a refund.”

How do I delete my account?

In the app: Settings → Account → Delete account. Or email founders@metriview.info from your account email and we'll handle it within 7 days.

My launch monitor photo wasn't read correctly

Make sure the screen is well-lit, in focus, and shows all the numbers clearly. If a value still looks wrong, you can edit any number on the analysis screen before submitting for diagnosis.

ShotRx is a product of Metriview · Outremont, Québec